10:71-2.4 Intake policy and procedure
(a) "Intake" is a term applied to the CBOSS's activities in relation to requests for information
pertaining to or requests for Medicaid Only.
(b) When a client or a representative of a client inquires, for Medicaid Only, an appointment
for an interview with the client shall be arranged promptly. Such inquiries shall be recorded
as inquiries unless and until there is an interview which results in a decision to make
application for assistance.
(c) When the inquiry is by letter or telephone, an appointment, if requested, shall be
arranged promptly. An application for Medicaid Only is not to be taken if applicant plans to
or has applied for SSI.
(d) All inquiries and referrals shall be cleared with the State Data Exchange (SDX) and any
previous information on file shall be made available to the worker for the initial interview.